Qualification Outline
21/07/2026 11:13 PM AWST
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Certificate IV in Aviation (Leadership and Supervision)
Certificate IV in Aviation (Leadership and Supervision)
AVI40508
S632
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 18/07/2008 | Current | Approved |
Description
Rationale:
This qualification reflects the role of a workplace supervisor, customer service supervisor, cabin crew customer service manager, frontline manager or team leader/coordinator in the Aviation environment.
Performance of a broad range of skilled applications including requirements to evaluate and analyse current practice, develop new criteria and procedure for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills.
Schedule
Packaging Rules
Requirements for completion of the qualification:- twelve (12) core units, plus
- three (3)elective units.
1. Core Units
All twelve (12) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S5819 | TLIL507D | Apply conflict/grievance resolution strategies | 40 | Unit of competency |
| S5851 | TLIP207C | Facilitate and capitalise on change in the workplace | 50 | Unit of competency |
| S5800 | TLIL3207B | Implement equal employment equity strategies | 16 | Unit of competency |
| D0842 | BSBMGT402A | Implement operational plan | 50 | Unit of competency |
| S5854 | TLIP507C | Manage workplace information | 60 | Unit of competency |
| D0901 | BSBOHS407A | Monitor a safe workplace | 40 | Unit of competency |
| WB794 | AVII4015A | Monitor and enhance customer service excellence | 10 | Unit of competency |
| S5801 | TLIL3307B | Promote effective workplace practice | 20 | Unit of competency |
| D1031 | BSBWOR402A | Promote team effectiveness | 40 | Unit of competency |
| D0841 | BSBMGT401A | Show leadership in the workplace | 50 | Unit of competency |
| S5844 | TLIO707C | Undertake emergency response action to a security threat | 20 | Unit of competency |
| S5758 | TLIG707B | Work in a socially diverse environment | 20 | Unit of competency |
2. Elective Units
Three (3) units to be chosen from the elective units listed.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZR5 | AVI40216 | Certificate IV in Aviation (Aviation Supervision) | Qualification |
No information
Entry Requirements
Not applicable.