Qualification Outline
22/07/2026 7:39 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Financial Services
Diploma of Financial Services
FNS51811
D725
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 2.00 | 18/07/2013 | Current | Approved |
Description
This qualification is intended to provide a general purpose pathway into the financial services industries. It is also intended to provide an effective development option for those candidates for whom the specialist qualification pathways in the Financial Services Training Package are not yet appropriate.
This qualification is designed to reflect the role of employees working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. They may require a diploma to meet regulatory requirements or they may perform management or supervisory duties in areas such as:
financial and business processes
customer/client service
a branch/section
advisory/distribution services
a financial services office/practice
a wholesale business unit or team
Schedule
Packaging Rules
10 units must be achieved:1 core units
plus 9 elective units.
7 elective units must be selected from the elective units listed below or from Diploma qualifications in this training package. A minimum of 5 of these units must be FNS coded units regardless of where they are chosen from.
The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course at Certificate IV, Diploma or Advanced Diploma level.
Where generic imported units are chosen, they must reflect the level of the qualification being taken and the occupational intent of the learner.
Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded. This includes where applicable, any entry requirements.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSINC401A Apply principles of professional practice to work in the financial services industry
Elective units of competency:
Financial services units
FNSBNK501A Manage banking and service strategy for small business customers
FNSBNK502A Manage services in a Business Transaction Centre
FNSBNK503A Provide business advisory services within a financial services context
FNSCNV501A Take instructions in relation to a transaction
FNSCNV502A Read and interpret a legal document and provide advice
FNSCNV503A Analyse and interpret legal requirements for a transaction
FNSCUS502A Monitor client requirements
FNSCUS503A Review business performance
FNSCUS504A Manage premium customer relationships
FNSCUS505A Determine client requirements and expectations
FNSCUS506A Record and implement client instructions
FNSCRD503A Promote understanding of the role and effective use of consumer credit
FNSCRD504A Manage the credit relationship
FNSCRD505A Respond to corporate insolvency situations
FNSFLT501A Assist customers to budget and manage own finances
FNSFLT502A Facilitate customer awareness of the Australian financial system and markets
FNSFLT503A Promote basic financial literacy skills
FNSFLT504A Facilitate customer understanding of personal financial statements
FNSFLT505A Facilitate customer or employee understanding of superannuation as an investment tool
FNSFMK501A Analyse financial markets and information
FNSFMK505A Comply with financial services legislation and industry codes of practice
FNSFMK509A Apply knowledge of transaction documentation and processing
FNSFMK510A Prepare trading strategies for clients
FNSIAD501A Provide appropriate services, advice and products to clients
FNSIAD502A Provide appropriate and timely information and advice to clients
FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSINC501A Conduct product research to support recommendations
FNSORG501A Develop and manage a budget
FNSORG502A Develop and monitor policy and procedures
FNSORG503A Develop a resource plan
FNSORG504A Monitor and supervise work practices to meet financial services regulatory requirements
FNSORG505A Prepare financial reports to meet statutory requirements
FNSORG506A Prepare financial forecasts and projections
FNSORG507A Manage client service and business information
FNSORG508A Analyse and comment on management reports
FNSRSK501A Undertake risk identification
FNSRSK502A Assess risks
FNSRSK601A Develop and implement risk mitigation plan
FNSSAM501A Apply advanced selling techniques to selling of financial products and services
FNSSAM502A Assess market needs
FNSSAM503A Monitor market opportunities
Generic units
BSBCOM501B Identify and interpret compliance requirements
BSBCOM503B Develop processes for the management of breaches in compliance requirements
BSBCUS501C Manage a quality customer service
BSBHRM506A Manage recruitment selection and induction processes
BSBINN502A Build and sustain an innovative work environment
BSBLEG513A Apply legal principles in corporations law matters
BSBSLS502A Lead and manage a sales team
BSBMKG501B Identify and evaluate marketing opportunities
BSBMGT502B Manage people performance
BSBMGT515A Manage operational plan
BSBMGT516C Facilitate continuous improvement
BSBOHS502B Participate in the management of the OHS information and data systems
BSBOHS504A Apply principles of OHS risk management
BSBOHS507B Facilitate the application of principles of occupational health to control OHS risk
BSBPMG501A Manage application of project integrative processes
BSBPMG508A Manage project risk
BSBPMG510A Manage projects
BSBSUS501A Develop workplace policy and procedures for sustainability
BSBWOR501B Manage personal work priorities and professional development
1. Core Unit
One (1) unit must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4168 | FNSINC401A | Apply principles of professional practice to work in the financial services industry | 20 | Unit of competency |
2. Elective Units
At least seven (7) and up to nine (9) units to be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB7 | FNS51815 | Diploma of Financial Services | Qualification |
No information
Entry Requirements
Not applicable.