Elements and Performance Criteria

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that will affect performance.
The following variables may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. If bold italicised text is shown in Performance Criteria, details of the text are provided in the Range Statement.
Information may include:
names
addresses
amounts of money/figure
dates
account numbers/card numbers/cheque numbers
Documents may include:
application forms
claim forms
petty cash vouchers
invoices
purchase orders

receipts
credit notes
statements
deposit books
delivery dockets
remittance advice
Appropriate personnel may include:
supervisor
manager
account department
accounts clerk
petty cash officer
Organisational procedures may include:
legal and organisation policy and guidelines
procedures for entering and balancing deposits
procedures for checking validity of cheques and card vouchers
security procedures
cash handling procedures
Australian Accounting and Auditing Standards
Legislation and regulations may include:
award and enterprise agreement
occupational health and safety (OH&S) legislation
privacy
equal employment opportunity (EEO) legislation
Anti-discrimination legislation
Validity may include:
signature
dates
amounts
Banking documentation may include:
withdrawal forms
deposit slips/books
cheques
Banking guidelines may include:
cash bundled
accurate forms
banking summary provided
banking electronically

EVIDENCE GUIDE
Assessment of performance requirements in the unit should be undertaken in an industry context. The Evidence Guide identifies the critical aspects, knowledge and skills to be demonstrated to confirm competency for the unit. Competency is demonstrated by performance of all stated criteria including the Range Statement applicable to the workplace.
Overview of assessment requirements
To achieve competency in this unit, a person must be able to demonstrate:
accurate and timely preparation and processing of financial documents in accordance with the organisation's policies and procedures
Critical aspects of evidence
Evidence required for demonstration of consistent performance:
Competence in this unit must be assessed over a period of time in order to ensure consistency of performance over the Range Statement and contexts applicable to the work environment.
Delivery/relationship to other units:
This unit may be assessed on its own or it may be assessed with other units that cover related skills and knowledge.
Evidence is most relevant when provided through an integrated activity which combines the elements of competency for the unit, or a cluster of units of competency.
Assessment requirements
Method of assessment:
For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.
Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on underpinning knowledge and skills and other methods as required.
Context of assessment:
This unit may be assessed in the workplace or in a simulated environment.
Resources required for assessment:
Assessment of this unit of competence requires access to company policies and practices and the technology/systems used by the company to provide services to customers.