Qualification Outline
22/07/2026 5:18 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Property Services (Agency)
Certificate III in Property Services (Agency)
CPP30211
W971
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 21/10/2021 | Current | Approved |
| 2.00 | 18/01/2017 | Replaced | Transition (Replaced) |
| 1.00 | 07/04/2011 | Replaced | Approved |
Description
Not Applicable
Schedule
Packaging Rules
To achieve this qualification, the candidate must demonstrate competency in:Fourteen (14) units of competency:
- five (5) core units
- nine (9) elective units.
The elective units are chosen as follows:
- nine (9) units from the Group A or Group B electives units listed below.
- four (4) of the units may be chosen from other Certificate III or IV qualifications in CPP07 or Certificate III qualifications in BSB07 Business Services or FNS10 Financial Services Training Packages, or from a current state accredited course, provided the integrity of the AQF alignment is ensured, and they contribute to a valid, industry supported vocational outcome.
1. Core Units
All five (5) units must be completed.
NOTE: CPPDSM4080A OR CPPDSM4081A to be chosen, NOT both.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D7521 | CPPDSM3018B | Identify risks to agency operations | 30 | Unit of competency |
| D1236 | CPPDSM3009A | Maintain workplace safety in the property industry | 20 | Unit of competency |
| D7518 | CPPDSM3010B | Meet customer needs and expectations in the property industry | 20 | Unit of competency |
| D7520 | CPPDSM3015B | Use and maintain property and client information databases | 20 | Unit of competency |
| D1320 | CPPDSM4080A | Work in the real estate industry | 15 | Unit of competency |
| D1321 | CPPDSM4081A | Work in the stock and station agency sector | 20 | Unit of competency |
2. Group A Agency Administration Elective Units
Nine (9) units may be chosen from Groups A or B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUJ88 | BSBITU306 | Design and produce business documents | 60 | Unit of competency |
| AUJ47 | BSBADM311 | Maintain business resources | 20 | Unit of competency |
| AUM04 | BSBITS401 | Maintain business technology | 30 | Unit of competency |
| C9747 | FNSICGEN305B | Maintain daily financial/business records | 20 | Unit of competency |
| AUJ68 | BSBWOR301 | Organise personal work priorities and development | 30 | Unit of competency |
| AUH34 | BSBINM301 | Organise workplace information | 20 | Unit of competency |
| AUK77 | BSBSUS201 | Participate in environmentally sustainable work practices | 10 | Unit of competency |
| AUK60 | BSBCMM301 | Process customer complaints | 20 | Unit of competency |
| C9744 | FNSICGEN302B | Use technology in the workplace | 60 | Unit of competency |
| AUI02 | BSBDIV301 | Work effectively with diversity | 20 | Unit of competency |
| AUI96 | BSBWRT301 | Write simple documents | 30 | Unit of competency |
3. Group B Property Sales Elective Units
Nine (9) units may be chosen from Groups A or B.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D1228 | CPPDSM3001A | Assist in listing properties for lease | 20 | Unit of competency |
| D1229 | CPPDSM3002A | Assist in listing properties for sale | 20 | Unit of competency |
| D1230 | CPPDSM3003A | Assist in marketing properties for lease | 20 | Unit of competency |
| D1231 | CPPDSM3004A | Assist in marketing properties for sale | 20 | Unit of competency |
| D1232 | CPPDSM3005A | Assist with the sale of properties | 20 | Unit of competency |
| D7516 | CPPDSM3006B | Collect and process property information | 20 | Unit of competency |
| D1252 | CPPDSM4007A | Identify legal and ethical requirements of property management to complete agency work | 24 | Unit of competency |
| D1253 | CPPDSM4008A | Identify legal and ethical requirements of property sales to complete agency work | 30 | Unit of competency |
| D1235 | CPPDSM3008A | Maintain and protect condition of managed properties | 20 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D215 | CPP30207 | Certificate III in Property Services (Agency) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEH8 | CPP31519 | Certificate III in Real Estate Practice | Qualification |
No information
Entry Requirements
Not Applicable