Unit of competency Outline

Date retreived
22/07/2026 12:44 PM AWST

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Survey stakeholders to gather and record information

Survey stakeholders to gather and record information

Unit of competency
National Code
BSBCUE405
State Code
AUH26
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080301 - Business Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to prepare, survey and record relevant and required details of information collected according to organisational, legislative and regulatory requirements.It applies to individuals who need to solve a defined range of unpredictable problems, analyse and evaluate information from a variety of sources, and who may provide leadership and guidance to others with some limited responsibility for the output of others. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Obtain, record and analyse information
  • 1.1 Identify information sources
  • 1.2 Collect and document information according to organisational procedures and legislative and policy requirements
  • 1.3 Collate, sort and analyse information collected in relation to purpose for which it is being obtained
  • 1.4 Ensure contents of recording forms and reports are in line with organisational requirements
2 Take and compile statements
  • 2.1 Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements
  • 2.2 Use active listening when taking accurate statements from people
3 Conduct interviews
  • 3.1 Plan, manage and conduct interviews to gather maximum information relevant to matter being examined
  • 3.2 Treat all interviewees fairly and equitably
  • 3.3 Conduct and record interviews according to legislation, policy and procedures
4 Use information and database systems
  • 4.1 Enter information into database, adhering to data entry security procedures
  • 4.2 Identify and use appropriate sources of information when recording data
  • 4.3 Access and store information according to legislation, policy and procedures
5 Use interview and evidence recording equipment
  • 5.1 Operate recording equipment according to legislation, policy and procedures
  • 5.2 Produce records according to organisational requirements and procedures
  • 5.3 Maintain equipment and usage logs in good order
6 Conduct follow-up activities
  • 6.1 Identify and use communication links within organisation to exchange information
  • 6.2 Assess relevance of information received in terms of its intended purpose
  • 6.3 Dispose of irrelevant information according to legislation, policy and procedures
No information
No information
Replaces
State Code National Code Title Type
S8053 BSBCCO405A Survey stakeholders to gather and record information Unit of competency
Replaced By
State Code National Code Title Type
OCG07 BSBINS508 Research and analyse information to meet library customer needs Unit of competency