Accredited course Outline
Date retreived
22/07/2026 7:57 AM AWST
22/07/2026 7:57 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Automotive Service and Repair (Service Management)
Certificate IV in Automotive Service and Repair (Service Management)
Accredited course
National Code:
14511NSW
14511NSW
State Code:
4711
4711
TGA Status:
Draft
Draft
DTWD Status:
Approved
Approved
State Implementation and Classification
Approved Date
17/06/1999
Field of Education
030515 - Automotive Vehicle Operations
AQF Level
Certificate IV in
Nominal Hours
380
Duration
Unspecified
Stream of Study
Complete "Other Skills" Course (3222)
Accredited Date
17/06/1999
Expiry Date
31/12/2001
VET Act Classifier
C
VET Act Conditions
Description
To provide post trade training for the Service and Repair sector of the Automotive Industry focussing on personnel moving into supervisory roles within enterprises, eg service technician, vehicle tester, workshop leading hand, foremen, service advisor and service reception personnel.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 87485 | ASR002 | Automotive Quality Workplace Practices | 20 | Module |
| 87486 | ASR003 | Automotive Service and Repair Industry Information Technology | 20 | Module |
| 87484 | ASR001 | Automotive Work Planning and Implementation | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 65007 | NCS009 | Negotiation Skills | 17 | Module |
2. ELECTIVES
Learners must select from the following modules to a maximum of 280 hours.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 87488 | ASR102 | Automotive Job Estimating | 20 | Module |
| 87491 | ASR105 | Automotive Service & Repair Small Business Management | 40 | Module |
| 87490 | ASR104 | Automotive Service and Repair Quality Management | 20 | Module |
| 87489 | ASR103 | Automotive Service Promotions | 20 | Module |
| 15011 | NGMS107 | Managing and Developing Teams | 34 | Module |
| 15020 | NGMS115 | Managing Finance - Cost & Efficiency | 17 | Module |
| 15023 | NGMS117 | Managing Group Problem Solving & Decision Making | 34 | Module |
| 15006 | NGMS102 | Managing Operations - Customer Service | 17 | Module |
| 15017 | NGMS112 | Managing People - Recruitment, Selection and Induction | 34 | Module |
| 15014 | NGMS109 | Managing Performance & Goal Achievement | 34 | Module |
| 43221 | 43221 | Occupational Health and Safety for Supervisors | 18 | Module |
| 87487 | ASR101 | Service and Repair Customer Relations | 20 | Module |
| 16315 | AFAC3.22 | Workplace Assessment | 40 | Module |
| 16301 | AFAC3.09 | Workplace Trainer Category A | 40 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| E163 | AUR40199 | Certificate IV in Automotive | Qualification |
VET Info Notes
1. This course is the copyright of the Australian National Training
Authority (ANTA). Training providers who
wish to deliver this program must obtain written approval from the
proponent and be registered by their
State accrediting body.
2. The proponent for this course is the NSW Department of Education and
Training, Curriculum Resourcing
Unit, Level 14, 1 Oxford Street, Darlinghurst NSW 2010. The course was
originally accredited in New
South Wales to 31/12/1999. It has been placed on the NTIS as code
14511.
3. Further information on this program may be obtained from The Australian
Training Products Ltd,
Tel: (03) 9630 9836 or the proponent.
4. This course was entered on to the CMS by the Product Development &
Evaluation Unit, South East
Metropolitan College of TAFE.
Authority (ANTA). Training providers who
wish to deliver this program must obtain written approval from the
proponent and be registered by their
State accrediting body.
2. The proponent for this course is the NSW Department of Education and
Training, Curriculum Resourcing
Unit, Level 14, 1 Oxford Street, Darlinghurst NSW 2010. The course was
originally accredited in New
South Wales to 31/12/1999. It has been placed on the NTIS as code
14511.
3. Further information on this program may be obtained from The Australian
Training Products Ltd,
Tel: (03) 9630 9836 or the proponent.
4. This course was entered on to the CMS by the Product Development &
Evaluation Unit, South East
Metropolitan College of TAFE.
No information