Qualification Outline
22/07/2026 7:34 AM AWST
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Certificate IV in Guiding
Certificate IV in Guiding
SIT40112
J442
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 4.00 | 11/10/2013 | Current | Approved |
Description
This qualification reflects the role of individuals who use a broad range of specialist guiding skills combined with a substantial depth of subject matter knowledge. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.
Job roles
This qualification provides a pathway to work as a guide in many tourism industry sectors. Guides at this level usually conduct tours that involve multiple products, services and sites involving the management of tour logistics. They are employed or contracted by inbound tour operators, outbound tour wholesalers, local tour operators, or they may be owner-operators of small tourism or travel businesses.
Possible job titles include:
cultural guide
heritage guide
interpretive guide
nature-based guide
tour director
tour guide
tour manager
walking guide.
Schedule
Packaging Rules
ENTRY REQUIREMENTSEntry to this qualification is open to individuals who are able to demonstrate guiding industry knowledge, customer service and operational skills. The individual must either:
1) Be formally assessed through a training program or recognition process, against the following core units of competency from SIT30512 Certificate III in Guiding:
- HLTFA311A Apply first aid
- SITTGDE301 Work as a guide
- SITTGDE303 Lead tour groups
- SITTGDE304 Prepare and present tour commentaries or activities
- SITTGDE305 Develop and maintain the general and regional knowledge required by guides
- SITXCCS303 Provide service to customers
- SITXCOM201 Show social and cultural sensitivity
- SITXWHS101 Participate in safe work practices
- SITXWHS301 Identify hazards, assess and control safety risks
OR
2) Have relevant guiding industry employment experience. A job that has involved the application of skills described in core units of competency from SIT30512 Certificate III in Guiding would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
PACKAGING RULES
Nine (9) units must be completed:
- three (3) core units
- six (6) elective units, consisting of:
- four (4) units from the elective units listed in the qualification outline
- two (2) units from the elective units listed in the qualification outline, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All three (3) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF698 | SITTGDE401 | Coordinate and operate tours | 60 | Unit of competency |
| WF745 | SITXCCS401 | Enhance the customer service experience | 60 | Unit of competency |
| WF751 | SITXCOM401 | Manage conflict | 20 | Unit of competency |
2. Elective Units
At least four (4) units must be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S611 | SIT40107 | Certificate IV in Tourism (Guiding) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZW0 | SIT40216 | Certificate IV in Guiding | Qualification |
VET Info Notes
Entry Requirements
Entry to this qualification is open to individuals who are able to demonstrate guiding industry knowledge, customer service and operational skills. The individual must either:
Be formally assessed through a training program or recognition process, against the following core units of competency from SIT30513 Certificate III in Guiding:
HLTAID003 Provide first aid
SITTGDE301 Work as a guide
SITTGDE303 Lead tour groups
SITTGDE304 Prepare and present tour commentaries or activities
SITTGDE305 Develop and maintain the general and regional knowledge required by guides
SITXCCS303 Provide service to customers
SITXCOM201 Show social and cultural sensitivity
SITXWHS101 Participate in safe work practices
SITXWHS301 Identify hazards, assess and control safety risks
OR
Have relevant guiding industry employment experience. A job that has involved the application of skills described in core units of competency from SIT30513 Certificate III in Guiding would be a satisfactory indicator for entry. A determination need not involve a formal process of measuring, evaluating or recording performance against the units of competency.
Traineeships and Apprenticeships
