Unit of competency Outline

Date retreived
22/07/2026 7:45 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage personal stressors in the work environment

Manage personal stressors in the work environment

Unit of competency
National Code
HLTAMBPD401C
State Code
D5745
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2011
View on TGA
State Implementation and Classification
Approved Date
05/11/2014
Field of Education
080305 - Personal Management Training
Original Release Date
05/11/2014
Nominal Hours
35
Description
DescriptorThis unit describes the skills and knowledge required to recognise stress in the work environment and develop a personal stress management plan
Notes
Elements and Performance Criteria
1. Develop personal stress management plan
  • 1.1 Recognise potential causes of stress so that immediate action can be taken to reduce or eliminate the stress
  • 1.2 Recognise own response to stress in the workplace
  • 1.3 Organise work to minimise stress where possible
  • 1.4 Develop a personal stress management plan in consultation with supervisor
  • 1.5 Constantly monitor personal stress levels and evaluate the effectiveness of the stress management plan on an ongoing basis
  • 1.6 Take further action to manage stress when necessary
2. Offer support to colleagues
  • 2.1 Observe team members and colleagues for signs of stress after incidents and over time
  • 2.2 Informally debrief stressful incidents as soon as possible so prompt action can be taken to minimise stress reactions
  • 2.3 Offer constructive support to encourage effective management of personnel stress
  • 2.4 Identify need for further stress counselling and encourage prompt action
3. Receive support from colleagues
  • 3.1 Recognise own level of stress on an ongoing basis and identify factors affecting stress level so prompt action can be taken to reduce or eliminate the effects of stress
  • 3.2 Seek support from colleagues when needed and accept where appropriate
  • 3.3 Recognise need for further stress counselling and promptly seek appropriate counselling
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Potential causes of stress may include but are not limited to:
Acute stress from exposure to incidents involving trauma, violence, injury and/or death
Chronic work-related stress, including burn out and serious fatigue


Responses to stress may include but are not limited to:
Physical reaction
Psychological (mental/emotional) reaction
Changes in health


Support may include, but is not limited to:
Informal debriefing with colleagues
Local peer support programs
Other organisation resources


Support and de-brief may be provided:
immediately
when timely
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Observation in the work environment is preferable. However, where workplace observation is insufficient to demonstrate competence, simulations and/or case studies may be used as supporting evidence.
Evidence of workplace performance over time must be obtained to inform a judgement of competence.


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
State Code National Code Title Type
C9053 HLTAMBPD401B Manage personal stressors in the work environment Unit of competency
Replaced By
State Code National Code Title Type
AUZ56 HLTWHS006 Manage personal stressors in the work environment Unit of competency