Accredited course Outline
22/07/2026 7:54 AM AWST
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Certificate IV in Automotive Service and Repair (General Operations)
Certificate IV in Automotive Service and Repair (General Operations)
14510NSW
4715
Draft
Approved
State Implementation and Classification
Description
To provide post trade training for the Service and Repair sector of the automotive industry, focusing on personnel moving into supervisory roles within enterprises eg. service technician, vehicle tester, workshop leading hand, foreman, service adviser and service reception personnel.
Schedule
1. CORE
CORE (Compulsory Modules for all learners)
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 87485 | ASR002 | Automotive Quality Workplace Practices | 20 | Module |
| 87486 | ASR003 | Automotive Service and Repair Industry Information Technology | 20 | Module |
| 87484 | ASR001 | Automotive Work Planning and Implementation | 20 | Module |
| 65012 | NCS005 | Dealing With Conflict | 17 | Module |
| 65007 | NCS009 | Negotiation Skills | 17 | Module |
2. ELECTIVES
ELECTIVES Students to choose to a maximum of 280 hours from the following Service Management and Technical Electives with at least 80 hours from the Service Management Stream. SERVICE MANAGEMENT ELECTIVES
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 87488 | ASR102 | Automotive Job Estimating | 20 | Module |
| 87491 | ASR105 | Automotive Service & Repair Small Business Management | 40 | Module |
| 87490 | ASR104 | Automotive Service and Repair Quality Management | 20 | Module |
| 87489 | ASR103 | Automotive Service Promotions | 20 | Module |
| 15011 | NGMS107 | Managing and Developing Teams | 34 | Module |
| 15020 | NGMS115 | Managing Finance - Cost & Efficiency | 17 | Module |
| 15023 | NGMS117 | Managing Group Problem Solving & Decision Making | 34 | Module |
| 15006 | NGMS102 | Managing Operations - Customer Service | 17 | Module |
| 15017 | NGMS112 | Managing People - Recruitment, Selection and Induction | 34 | Module |
| 15014 | NGMS109 | Managing Performance & Goal Achievement | 34 | Module |
| 43221 | 43221 | Occupational Health and Safety for Supervisors | 18 | Module |
| 87487 | ASR101 | Service and Repair Customer Relations | 20 | Module |
| 16315 | AFAC3.22 | Workplace Assessment | 40 | Module |
| 16301 | AFAC3.09 | Workplace Trainer Category A | 40 | Module |
3. ELECTIVES
TECHNICAL STREAM ELECTIVES
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| E163 | AUR40199 | Certificate IV in Automotive | Qualification |
VET Info Notes
Authority (ANTA). Training providers who
wish to deliver this program must obtain written approval from the
proponent and be registered by their
State accrediting body.
2. The proponent for this course is the NSW Department of Education and
Training, Curriculum Resourcing
Unit, Level 14, 1 Oxford Street, Darlinghurst NSW 2019. The course was
originally accredited in New
South Wales to 31/12/1999. It has been placed on the NTIS as code
14510.
3. Further information on this program may be obtained from The Australian
Training Products Ltd.,
Tel: (03) 9630 9836 or the proponent.
4. This course was entered on to the CMS by the Product Development &
Evaluation Unit, South East
Metropolitan College of TAFE.