Module Outline
Date retreived
22/07/2026 11:15 AM AWST
22/07/2026 11:15 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Advanced Interpersonal Skills
Advanced Interpersonal Skills
Module
National Code
ADC1
ADC1
State Code
68059
68059
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
01/03/1994
Field of Education
120301 - Social And Interpersonal Skills Programmes
Nominal Hours
36
Description
To increase the awareness of the importance of
interpersonal relationships at all levels.
To provide advanced training in interpersonal skills
for an employee in the Hospitality industry, with an
emphasis on the importance of excellent customer
relations.
interpersonal relationships at all levels.
To provide advanced training in interpersonal skills
for an employee in the Hospitality industry, with an
emphasis on the importance of excellent customer
relations.
No information
Evidence Guide
Internal Assessment 100%
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Competency-based assessment as specified in the
Hospitality National Training Resource Manual
Elements and Performance Criteria
No information