Schedule

1. CORE

These modules are COMPULSORY.

State Code	National Code	Title	Hours	Type
68107	GSM 1	Basic Calculations	10	Module
68108		Cultural Awareness	6	Module
68047	INT10	Customer Relations	6	Module
68046	INT9	Hospitality Law and Industrial Relations	6	Module
68042	INT6	Interpersonal Skills	6	Module
68045	INT8	Occupational Hygiene	6	Module
68043	INT7	Occupational Safety and Security	6	Module
68037	INT1	the Hospitality Sector	4	Module
21265	GSM16	Workplace Communication	20	Module

2. CORE

FUNCTIONAL STRANDS Trainees are required to complete ONE of the following six strands: Food Service

State Code	National Code	Title	Hours	Type
68039	INT3	Introduction to Food and Beverage Service	4	Module
68067	BFB9	Patron Care	6	Module
68051	BFB3	Restaurant Service	32	Module
68050	BFB2	Restaurant-preparing for Service	9	Module
21262	GSM13	Sales and Marketing Awareness	10	Module

3. CORE

Beverage Service

State Code	National Code	Title	Hours	Type
68049	BFB1	Bars and Service of Drinks	30	Module
68039	INT3	Introduction to Food and Beverage Service	4	Module
68067	BFB9	Patron Care	6	Module
21262	GSM13	Sales and Marketing Awareness	10	Module
68052	BFB4	Wine and Wine Service	15	Module

4. CORE

Kitchen Service A current St John First Aid Certificate (or equivalent) is a compulsory requirement. The number of hours may vary in each State. Delivery of training to be organised by the registered training provider. The code of TOU004 is specific to Queensland - other States should deliver a course of study for First Aid which is registered in their State.

State Code	National Code	Title	Hours	Type
68091	BKA4	Cleaning	10	Module
68089	BKA2	Food Presentation	10	Module
68040	INT4	Food Production - the Kitchen	4	Module
95131	BKA1	Mise-en-place and Food Preparation	24	Module
68090	BKA3	Receiving and Storing	10	Module

5. CORE

State Code	National Code	Title	Hours	Type
95133	BCC1	Methods of Cookery	45	Module

6. CORE

OR

State Code	National Code	Title	Hours	Type
95135	BCC2	Appetisers, Salads & Sandwiches	30	Module

7. CORE

State Code	National Code	Title	Hours	Type
21354	TOU004	Senior First Aid	20	Module

8. CORE

Front Office

State Code	National Code	Title	Hours	Type
68073	BFO4	Basic Accounting Practices	24	Module
68074	BFO5	Basic Cashiering and Service	27	Module
68075	BFO6	Clerical Administration	18	Module
21256	GSM7	Computer Operations - Data Retrieval	20	Module
68072	BFO3	Guest Departure Procedures and Service	15	Module
68038	INT2	Introduction to Front Office/Reception	4	Module
21251	GSM2	Keyboarding	20	Module
68070	BFO2	Reception Procedures and Service	15	Module
68069	BFO1	Reservation Procedures and Service	21	Module
21262	GSM13	Sales and Marketing Awareness	10	Module
68076	BFO7	Telephone Service and Techniques	6	Module

9. CORE

Housekeeping

State Code	National Code	Title	Hours	Type
68084	BH2	General Cleaning Procedures	6	Module
68083	BH1	Guest Relations	6	Module
68051	BFB3	Restaurant Service	32	Module
68086	BH4	Servicing Bathrooms	9	Module
68085	BH3	Servicing Bedrooms	12	Module

10. CORE

Gaming

State Code	National Code	Title	Hours	Type
68079	BF09	Club Reception	18	Module
68125	BG1	Gaming Machine Operations	18	Module
68120	INT11	Introduction to Clubs	4	Module
68039	INT3	Introduction to Food and Beverage Service	4	Module
68038	INT2	Introduction to Front Office/Reception	4	Module
68121	INT12	Introduction to Gaming	4	Module
68067	BFB9	Patron Care	6	Module
21262	GSM13	Sales and Marketing Awareness	10	Module

11. ELECTIVES

After taking into account the nominal hours required for the core modules and the selected strand, customisers of particular traineeships should include additional elective modules up to the 400 nominal hour limit. It is essential that trainees select some electives from an alternative functional strand, not otherwise undertaken by the trainee, in order to incorporate a second range of basic skills to reflect the multi-skilling requirements of the Certificate II in Hospitality Practices (Traineeship). It will be necessary for pre-requisite modules to be completed. These electives can be selected from: - the following list - functional strands not otherwise undertaken by the trainee - other accredited modules including enterprise-specific, tourism and hospitality modules up to and including Level 3.

State Code	National Code	Title	Hours	Type
68059	ADC1	Advanced Interpersonal Skills	36	Module
95135	BCC2	Appetisers, Salads & Sandwiches	30	Module
21283	GSM30	Australian Indigenous Culture	25	Module
68081	BFO10	Bell Desk/Concierge	9	Module
68055	BFB6	Bottle Shop Operations and Service	18	Module
68054	BFB5	Cellar Operations	25	Module
68056	ADFB1	Cuisine Knowledge	30	Module
21282	GSM32	Employment Opportunities	16	Module
68128	BFB7	Functions Service	18	Module
21281	GSM31	Indigenous Cultural Interpretation	20	Module
68127	BG3	Keno Operations	9	Module
68087	BH5	Laundry	24	Module
95133	BCC1	Methods of Cookery	45	Module
68077	BFO8	Night Auditing	18	Module
21267	GSM17	Research and Study Skills	5	Module
68129	BFB8	Room Service	12	Module
68063	ADFB7	Silver Service	15	Module
95132	BCC3	Stocks, Sauces and Soups	30	Module
68126	BG2	Tab Operations	18	Module
68088	BH6	Valet	40	Module