Accredited course Outline

Date retreived
22/07/2026 8:27 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Hospitality (Gaming Operations)

Certificate IV in Hospitality (Gaming Operations)

Accredited course
National Code:
State Code:
5555
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
Field of Education
110101 - Hospitality
AQF Level
Certificate IV in
Nominal Hours
863
Duration
Unspecified
Stream of Study
Trade Technician/Supervisory or Equivelant (3300)
Accredited Date
Expiry Date
VET Act Classifier
C
VET Act Conditions
Description

To develop a broad awareness and understanding of the Hospitality Industry, and
to multi-skill in skills and competencies from entry level to advanced in
Gaming Operations. The course also aims to develop general and specialised
supervisory skills in Gaming Operations.

Schedule
1. CORE

INTRODUCTORY

State Code National Code Title Hours Type
68047 INT10 Customer Relations 6 Module
68046 INT9 Hospitality Law and Industrial Relations 6 Module
68042 INT6 Interpersonal Skills 6 Module
68120 INT11 Introduction to Clubs 4 Module
68039 INT3 Introduction to Food and Beverage Service 4 Module
68121 INT12 Introduction to Gaming 4 Module
68045 INT8 Occupational Hygiene 6 Module
68043 INT7 Occupational Safety and Security 6 Module
68037 INT1 the Hospitality Sector 4 Module
2. CORE

BASIC

State Code National Code Title Hours Type
68049 BFB1 Bars and Service of Drinks 30 Module
68055 BFB6 Bottle Shop Operations and Service 18 Module
68054 BFB5 Cellar Operations 25 Module
68079 BF09 Club Reception 18 Module
68128 BFB7 Functions Service 18 Module
68125 BG1 Gaming Machine Operations 18 Module
68127 BG3 Keno Operations 9 Module
68051 BFB3 Restaurant Service 32 Module
68050 BFB2 Restaurant-preparing for Service 9 Module
68126 BG2 Tab Operations 18 Module
68052 BFB4 Wine and Wine Service 15 Module
3. CORE

ADVANCED

State Code National Code Title Hours Type
68058 ADFB3 Advanced Cocktail Knowledge 15 Module
68059 ADC1 Advanced Interpersonal Skills 36 Module
68175 ADG1 Advanced Operations of Gaming Machine Systems 18 Module
68056 ADFB1 Cuisine Knowledge 30 Module
68064 ADFB8 Ordering and Control Procedures 18 Module
68060 ADC2 Sales and Marketing 24 Module
68176 ADG2 Senior Keno Operations 15 Module
68063 ADFB7 Silver Service 15 Module
4. CORE

SUPERVISORY

State Code National Code Title Hours Type
68095 S2FB Administration - Food and Beverage 36 Module
68100 S2G Administration - Gaming 30 Module
68093 S2 Administration - General 27 Module
68048 BC1 One to One Job Instruction 18 Module
68097 S3 Staffing 36 Module
68092 S1 Supervision 32 Module
68098 S4 Training 30 Module
5. CORE

GENERAL SUPPORT

State Code National Code Title Hours Type
21257 GSM8 Advanced Computer Operations - Spreadsheets 20 Module
21250 Basic Calculations 10 Module
21256 GSM7 Computer Operations - Data Retrieval 20 Module
21259 COR02 Cross Cultural Communication 27 Module
21252 GSM3 Cultural Awareness 6 Module
21254 GSM5 Food and Beverage Service Practice 72 Module
65011 NCS003 Job Seeking Skills 17 Module
21251 GSM2 Keyboarding 20 Module
21258 GSM9 Quality Assurance 10 Module
21267 GSM17 Research and Study Skills 5 Module
21265 GSM16 Workplace Communication 20 Module
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VET Info Notes
1 This course is a national course developed by Tourism Training
Australia (TTA) and the Australian Committee on Training Curriculum (ACTRAC).
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