Qualification Outline

Date retreived
22/07/2026 5:25 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Social Housing

Certificate IV in Social Housing

Qualification
National Code:
CHC40908
State Code:
D286
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0905 - Human Welfare Studies And Services
Original TGA Release Date
25/03/2011
Approved Date
28/07/2009
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
700
Duration
1 Semester
Current Release Number
1.00
Current Release Date
25/03/2011
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 25/03/2011 Current Approved
Description

This qualification covers workers who are engaged in delivering social housing services and support to tenants and residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness. The qualification is also appropriate for policy workers in the non-government sector.

Workers in the social housing sector may work in any of the following housing services:
Aboriginal and/or Torres Strait Islander housing
Independent living units
Affordable housing
Long term community housing
Boarding houses and community rooming housing
Public housing
Crisis housing
Support services
Homelessness services
Supported residential services
Housing co-operatives
Transitional housing
Housing information and referral


Occupational titles may include:
Aboriginal and/or Torres Strait Islander housing worker
Aboriginal and/or Torres Strait Islander community development worker
Aboriginal and/or Torres Strait Islander tenancy worker
Aboriginal and/or Torres Strait Islander manager (small-medium size organisation - reports directly to board of directors)
Client service officer
Housing worker - intensive tenancy worker
Community housing worker
Indigenous housing officer
Executive officer (small organisation)
Outreach support worker
Housing manager
Program officer
Housing manager (reporting to executive officer)
Property worker
Housing manager (small-medium size organisation - reports directly to board of directors)
Senior client services officer - general
Housing services officer
Supported housing worker
Housing support worker
Tenancy worker

Schedule
Packaging Rules
ENTRY REQUIREMENTS
It is recommended that candidates have experience working in the community housing, public housing, SAAP sector or real estate industry or be currently completing a traineeship or hold a position in a social housing related services.

PACKAGING RULES
15 units are required for award of this qualification including:
- 10 core units
- 5 elective units

A wide range of elective units is available, including:
- Group A elective which is recommended for culturally aware and respectful practice
- Group B electives which are recommended for Board members
- Other relevant electives listed in the qualification outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 3 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses w
1. Core Units

All ten (10) units must be completed

State Code National Code Title Hours Type
D8381 HLTOHS300B Contribute to OHS processes 30 Unit of competency
D2269 CHCCH410A Manage and maintain tenancy agreements and services 60 Unit of competency
D2350 CHCCS504A Provide services to clients with complex needs 55 Unit of competency
D2341 CHCCS419B Provide support services to clients 50 Unit of competency
D2313 CHCCOM403A Use targeted communication skills to build relationships 45 Unit of competency
D8549 CHCCH301B Work effectively in social housing 35 Unit of competency
D8281 HLTHIR403C Work effectively with culturally diverse clients and co-workers 30 Unit of competency
D8586 CHCNET501B Work effectively with other services and networks 40 Unit of competency
D2280 CHCCH427A Work effectively with people experiencing or at risk of homelessness 80 Unit of competency
D8556 CHCCS400B Work within a relevant legal and ethical framework 50 Unit of competency
2. Group A Elective Unit

One (1) unit to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D8283 HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people 30 Unit of competency
3. Other Elective Units

Four (4) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.

State Code National Code Title Hours Type
D2271 CHCCH412C Manage housing allocations 35 Unit of competency
D2273 CHCCH414C Manage rental assistance process 25 Unit of competency
D2583 CHCINF505C Meet statutory and organisation information requirements 85 Unit of competency
D2277 CHCCH423B Provide advice to tenants and clients 50 Unit of competency
Replaces
State Code National Code Title Type
S314 CHC40802 Certificate IV in Social Housing Qualification
Replaced By
State Code National Code Title Type
J016 CHC40912 Certificate IV in Social Housing Qualification
VET Info Notes
This training program is a representation of the qualification code CHC40908 taken from the Community Services Training Package CHC08 which should be consulted for full description of requirements. This qualification is the copyright of DEEWR.
1. This is only a model training program created in STARS on 28/7/2009 by VET Teaching & Learning, Dept of Education & Training.
Entry Requirements

Entry requirements
It is recommended that candidates have experience working in the community housing, public housing, SAAP sector or real estate industry or be currently completing a traineeship or hold a position in a social housing related service.

Traineeships and Apprenticeships
No information