Unit of competency Outline

Date retreived
22/07/2026 1:17 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Communicate on the telephone

Communicate on the telephone

Unit of competency
National Code
THHGGA01B
State Code
E1986
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
23/01/2002
State Implementation and Classification
Approved Date
05/09/2002
Field of Education
100707 - Verbal Communication
Original Release Date
05/09/2002
Nominal Hours
5
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
State Code National Code Title Type
E0015 THHGGA01A Communicate on the telephone Unit of competency
Replaced By
State Code National Code Title Type
S6495 SITXCOM004A Communicate on the telephone Unit of competency
State Code National Code Title Type
W103 THC50404 Diploma of Caravan Park Management Qualification
W100 THC20404 Certificate II in Caravan Park Operations Qualification
W101 THC30404 Certificate III in Caravan Park Operations Qualification
W102 THC40404 Certificate IV in Caravan Park Supervision Qualification
7140 51722 Certificate I in Employment Skills Accredited course
C504 THT50202 Diploma of Event Management Qualification
C878 THT50203 Diploma of Event Management Qualification
W011 FDF10403 Certificate I in Food Processing (Wine) Qualification
W012 FDF20403 Certificate II in Food Processing (Wine) Qualification
E261 THH33102 Certificate III in Hospitality (Asian Cookery) Qualification
E260 THH32902 Certificate III in Hospitality (Catering Operations) Qualification
E258 THH31502 Certificate III in Hospitality (Commercial Cookery) Qualification
E253 THH33002 Certificate III in Hospitality (Operations) Qualification
E263 THH41402 Certificate IV in Hospitality (Patisserie) Qualification
E254 THH42602 Certificate IV in Hospitality (Supervision) Qualification
E266 THH51202 Diploma of Hospitality Management Qualification
E267 THH60202 Advanced Diploma of Hospitality Management Qualification
C503 THT30102 Certificate III in Meetings and Events Qualification
W106 THC40304 Certificate IV in Recreational Vehicle and Accessories Retailing Qualification
W105 THC30304 Certificate III in Recreational Vehicle and Accessories Retailing Qualification
W104 THC20304 Certificate II in Recreational Vehicle and Accessories Retailing Qualification
C509 THT30702 Certificate III in Tourism (Attractions and Theme Parks) Qualification
C511 THT40302 Certificate IV in Tourism (Guiding) Qualification
C506 THT30302 Certificate III in Tourism (International Retail Travel Sales) Qualification
C499 THT50102 Diploma of Tourism (Marketing and Product Development) Qualification
C500 THT50302 Diploma of Tourism (Operations Management) Qualification
C495 THT20502 Certificate II in Tourism (Operations) Qualification
C496 THT31002 Certificate III in Tourism (Operations) Qualification
C498 THT40202 Certificate IV in Tourism (Operations) Qualification
C505 THT30202 Certificate III in Tourism (Retail Travel Sales) Qualification
C497 THT40102 Certificate IV in Tourism (Sales & Marketing) Qualification
C507 THT30502 Certificate III in Tourism (Tour Wholesaling) Qualification
C508 THT30602 Certificate III in Tourism (Visitor Information Services) Qualification
C501 THT60102 Advanced Diploma of Tourism Management Qualification