Qualification Outline
22/07/2026 4:26 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Hospitality (Operations)
Certificate III in Hospitality (Operations)
THH33002
E253
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 23/01/2002 | Current | Approved |
Description
Schedule
Pathways
| State Code | Title |
|---|---|
| ES33 | Food and Beverage |
| ES34 | Accommodation Services |
1.
CORE Units are compulsory for ALL streams
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E2126 | THHGTR01B | Coach others in job skills | 20 | Unit of competency |
| E1986 | THHGGA01B | Communicate on the telephone | 5 | Unit of competency |
| E1978 | THHGCS03B | Deal with conflict situations | 20 | Unit of competency |
| E2109 | THHHCO01B | Develop and update hospitality industry knowledge | 15 | Unit of competency |
| E1975 | THHCOR03B | Follow health, safety and security procedures | 15 | Unit of competency |
| E1997 | THHGHS01B | Follow workplace hygiene procedures | 15 | Unit of competency |
| E1977 | THHGCS02B | Promote products and services to customers | 45 | Unit of competency |
| E1974 | THHCOR02B | Work in a socially diverse environment | 10 | Unit of competency |
| E1973 | THHCOR01B | Work with colleagues and customers | 15 | Unit of competency |
2.
ELECTIVES Learner to select ten (10) units with at least five (5) from one or more of the functional areas of the Hospitality or Tourism Training Packages specified below. Remaining units may be selected from other areas of the Hospitality Training Package or any relevant endorsed Training Package. Selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification. Only one language unit may be counted as an elective within this qualification. Where the competencies involve the service of alcohol, the unit THHBFB09B Provide Responsible Service of Alcohol must be included.
**FOOD AND BEVERAGE** Units updated. NEW STUDENTS enrolling in or after 2004 must select version B competencies or higher where superceeding earlier lower alpha versions.
3.
**GAMING**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E2103 | THHADG01B | Analyse and report on gaming machine data | 20 | Unit of competency |
| E2106 | THHBG01B | Attend gaming machines | 25 | Unit of competency |
| E2108 | THHBG03B | Conduct a keno game | 5 | Unit of competency |
| E2104 | THHADG02A | Develop and manage gaming activities | 90 | Unit of competency |
| E2107 | THHBG02B | Operate a TAB outlet | 40 | Unit of competency |
| E2105 | THHADG03B | Provide responsible gambling services | 10 | Unit of competency |
4.
**FRONT OFFICE**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E2100 | THHBFO08B | Conduct night audit | 20 | Unit of competency |
| C4845 | THTSOP08B | Operate a computerised reservations system | 120 | Unit of competency |
| E2099 | THHBFO02B | Provide accommodation reception services | 30 | Unit of competency |
| E2101 | THHBFO09B | Provide club reception services | 20 | Unit of competency |
| E2102 | THHBFO10B | Provide porter services | 10 | Unit of competency |
| C4843 | THTSOP06B | Receive and process reservations | 20 | Unit of competency |
5.
**HOUSEKEEPING**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E2112 | THHBH05B | Launder linen and guest clothes | 20 | Unit of competency |
| E2111 | THHBH03B | Prepare rooms for guests | 25 | Unit of competency |
| E2110 | THHBH01B | Provide housekeeping services to guests | 10 | Unit of competency |
| E2113 | THHBH06B | Provide valet service | 40 | Unit of competency |
6.
**COMMERCIAL COOKERY**
7.
**COMMERCIAL CATERING**
8.
**PATISSERIE**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E2125 | THHSPT01B | Plan coffee shop layout, menu and storage | 120 | Unit of competency |
| E2121 | THHADPT08B | Plan, prepare and display sweet buffet show pieces | 30 | Unit of competency |
| E2117 | THHADPT04B | Prepare and display petits fours | 30 | Unit of competency |
| E2120 | THHADPT07B | Prepare and display sugar work | 48 | Unit of competency |
| E2118 | THHADPT05B | Prepare and model marzipan | 24 | Unit of competency |
| E2115 | THHADPT02B | Prepare and present gateaux, tortes and cakes | 60 | Unit of competency |
| E2123 | THHBPT02B | Prepare and produce cakes | 24 | Unit of competency |
| E2122 | THHBPT01B | Prepare and produce pastries | 24 | Unit of competency |
| E2124 | THHBPT03B | Prepare and produce yeast goods | 42 | Unit of competency |
| E2114 | THHADPT01B | Prepare bakery products for patissiers | 42 | Unit of competency |
| E2119 | THHADPT06B | Prepare desserts to meet special dietary requirements | 30 | Unit of competency |
| E2116 | THHADPT03B | Present desserts | 42 | Unit of competency |
9.
**ASIAN COOKERY**
10.
**SALES/OFFICE OPERATIONS**
11.
**WINE TOURISM**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| E0453 | FDFCDSCPTA | Conduct a product tasting (standard) | 40 | Unit of competency |
| E2097 | THHBFB11B | Develop and update food and beverage knowledge | 40 | Unit of competency |
| E0456 | FDFCDSEWAA | Evaluate wines (advanced) | 60 | Unit of competency |
| E0455 | FDFCDSEWA | Evaluate wines (standard) | 40 | Unit of competency |
| E2086 | THHADFB08A | Manage wine for a wine outlet | 60 | Unit of competency |
| E0458 | FDFCDSPTA | Prepare for a product tasting | 20 | Unit of competency |
| E2095 | THHBFB09B | Provide responsible service of alcohol | 10 | Unit of competency |
| E2081 | THHADFB02B | Provide specialist advice on wine | 40 | Unit of competency |
| E2091 | THHBFB04B | Provide table service of alcoholic beverages | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| E005 | THH32897 | Certificate III in Hospitality (Accommodation Services) | Qualification |
| E003 | THH32797 | Certificate III in Hospitality (Food and Beverage) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| S606 | SIT30707 | Certificate III in Hospitality | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the STARS by the South East Metropolitan College of TAFE on 29/08/2002.
4. This qualifcation was updated by the Service Industries CSSN, SEMC, on 25 October 2002 to provide further information on the selection of elective units.
5. This qualification was updated by the Mining, Engineering, Trades and Services CSSN , SWAN TAFE, on 24 June, 2003. Details of Pathways ES33 and ES34 were added.