Unit of competency Outline
Date retreived
22/07/2026 1:59 PM AWST
22/07/2026 1:59 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Undertake root cause analysis
Undertake root cause analysis
Unit of competency
National Code
MSS402080
MSS402080
State Code
BAK40
BAK40
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
30
Description
This unit of competency covers the skills and knowledge required to undertake root cause analysis (RCA). This unit also covers the competencies needed by operators to contribute to an advanced maintenance strategy using RCA coupled with diagrams and charts. This unit applies to individuals working in an organisation that is applying competitive systems and practices strategies. The unit applies to the formal problem solving to root cause that the individual must undertake in their own work area or where the individual contributes to problem solving to root cause as part of a team. This unit requires an ability to seek and apply information from a variety of sources in order to inform RCAs. Initiative and enterprise is also required to identify quick fix and permanent solutions to problems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Recognise problems
- 1.1 Identify features or occurrences indicative of a problem.
- 1.2 Use appropriate tools, techniques and charts to define the problem.
2 Implement quick fix
- 2.1 Recommend a quick fix within the scope of competency and authority.
- 2.2 Use technology or processes relevant to the problem to implement quick fix.
3 Determine root cause
- 3.1 Identify a range of possible causes.
- 3.2 Gather data and other information to eliminate or confirm possible causes.
- 3.3 Use available data and information to link causes and effects.
- 3.4 Seek assistance to obtain additional information if problem is beyond own competency/authority.
- 3.5 Identify root cause.
4 Develop permanent solution
- 4.1 Identify a range of methods to eliminate the root cause or break the cause tree.
- 4.2 Select the most appropriate solution.
- 4.3 Liaise with relevant people.
- 4.4 Recommend or implement solution within the limits of competency and authority.
- 4.5 Monitor impact of solution and make further recommendations, as required.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WD511 | MSS402080A | Undertake root cause analysis | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OEQ22 | MSS402084 | Undertake root cause analysis | Unit of competency |