Accredited course Outline

Date retreived
22/07/2026 7:56 AM AWST

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Unspecified Code Supervision - First Line Management

Unspecified Code Supervision - First Line Management

Accredited course
National Code:
0351
State Code:
9021
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
17/03/1994
Field of Education
080301 - Business Management
AQF Level
Unspecified Code
Nominal Hours
289
Duration
Unspecified
Stream of Study
Paraprofessional - Technical (3400)
Accredited Date
Expiry Date
31/12/2000
VET Act Classifier
C
VET Act Conditions
Description

To provide for the development of management and
interpersonal skills,
appropriate to supersivors/first line management personnel.

Schedule
1. CORE
State Code National Code Title Hours Type
15011 NGMS107 Managing and Developing Teams 34 Module
15010 NGMS106 Managing Effective Working Relationships 34 Module
15018 NGMS113 Managing Finance - Setting and Achieving Budgets 17 Module
15015 NGMS110 Managing Grievances and Disputes 17 Module
15005 NGMS101 Managing Information 17 Module
15006 NGMS102 Managing Operations - Customer Service 17 Module
15016 NGMS111 Managing People - Workplace Practice 34 Module
65013 NCS006 Writing Workplace Documents 17 Module
2. ELECTIVES

1 Students must complete all of the above core modules plus 102 hours of electives to a course total of 289 hours. Group: 01 Min Required Hours: 102.00

State Code National Code Title Hours Type
15012 NGMS108 Managing & Organising Work for Goal Achievement 34 Module
15020 NGMS115 Managing Finance - Cost & Efficiency 17 Module
15021 NGMS116 Managing Finance - Operating & Capital Expenditure 34 Module
15019 NGMS114 Managing Finance - Performance 17 Module
15023 NGMS117 Managing Group Problem Solving & Decision Making 34 Module
15009 NGMS105 Managing Operations - Change 34 Module
15008 NGMS104 Managing Operations - Innovation 17 Module
15007 NGMS103 Managing Operations - Productivity 17 Module
15017 NGMS112 Managing People - Recruitment, Selection and Induction 34 Module
15024 NGMS118 Managing People - Training & Development 34 Module
15014 NGMS109 Managing Performance & Goal Achievement 34 Module
20869 Municipal Law Enforcement A 34 Module
20870 Municipal Law Enforcement B 34 Module
65007 NCS009 Negotiation Skills 17 Module
65006 NCS007 Presenting Information 16 Module
65004 NCS004 Work Team Communication 34 Module
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