Module Outline

Date retreived
22/07/2026 6:57 AM AWST

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Team Building Communication

Team Building Communication

Module
National Code
NCS010
State Code
65005
DTWD Status
Approved
State Implementation and Classification
Approved Date
13/12/2001
Field of Education
100799 - Communication And Media Studies, N.e.c.
Nominal Hours
17
Description
The purpose of this module is to provide competency-based training in
communication skills to facilitate a work team to achieve specified goals.

This module is suitable for participants who need to know how to establish and
maintain a work team and who want to develop their communication skills to do
this. Participants need well developed oral and interpersonal skills. The
module focuses on team processes and the communication skills required to
facilitate all aspects of a work team.

Work teams, as distinct from groups of people who work together, play an
important part in the restructured workplace. The leadership of a work team
may rotate between members.
Range of Variables
As the first learning outcome focuses on the theoretical aspects of work teams,
participants need to analyse a range of case studies and work team scenarios
and discuss previous experience. To help participants achieve Learning Outcome
2 learners need to be given the opportunity to work in a team which focuses on
a real task. This team may be from their workplace or it could be one set up
specifically to enable them to achieve the learning outcomes. The team must be
working towards completing a specific goal. Participants need time to practise
and develop the communication skill required to help a work tem achieve its
goals. Therefore regular feedback on their performance during work team
activities is crucial.

Some areas of content are common to more than one learning outcome. These
similar areas of content should be integrated throughout the teaching/learning
program.

The module can be delive
Evidence Guide
Internal Assessment 100%

For Learning Outcome 1 the participant must submit a proposal.

For Learning Outcome 2 the participant must facilitate a work team over an
extended period of time.
Elements and Performance Criteria
No information
No information
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