Pathway Outline
Date retreived
22/07/2026 1:29 PM AWST
22/07/2026 1:29 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Operations
Operations
Pathway
National Code
—
—
State Code
AC51
AC51
DTWD Status
Approved
Approved
National Endorsed, State Implementation and Classification
Original TGA Release Date
19/10/2020
19/10/2020
Field of Education
0803 - Business And Management
0803 - Business And Management
Approved Date
16/03/2021
16/03/2021
Stream of Study
Initial Vocational (3100 - 3600)
Initial Vocational (3100 - 3600)
Duration
2 Semesters
Current Release Version
1.00
1.00
Current Release Date
19/10/2020
19/10/2020
Nominal Hours
610
610
Description
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Packaging Rules
Total number of units = Twelve (12)
- five (5) core units; plus
- seven (7) elective units, of which:
- four (4) elective units must be selected from Group A
- for the remaining 3 elective units:
- up to 3 units may be selected from Groups A-I
- if not listed, up to 2 units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Specialisations
This qualification can provide for Specialisations. To achieve specialisation, the following additional packaging rules must be adhered to.
- For specialisation in Business Operations, 4 elective units must be selected from Group A.
- five (5) core units; plus
- seven (7) elective units, of which:
- four (4) elective units must be selected from Group A
- for the remaining 3 elective units:
- up to 3 units may be selected from Groups A-I
- if not listed, up to 2 units may be selected from a Certificate IV, Diploma or Advanced Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Specialisations
This qualification can provide for Specialisations. To achieve specialisation, the following additional packaging rules must be adhered to.
- For specialisation in Business Operations, 4 elective units must be selected from Group A.
1. Core units
All five (5) core units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCF66 | BSBCRT511 | Develop critical thinking in others | 45 | Unit of competency |
| OCE07 | BSBSUS511 | Develop workplace policies and procedures for sustainability | 50 | Unit of competency |
| OAQ31 | BSBXCM501 | Lead communication in the workplace | 45 | Unit of competency |
| OCG31 | BSBFIN501 | Manage budgets and financial plans | 65 | Unit of competency |
| OCF07 | BSBOPS501 | Manage business resources | 70 | Unit of competency |
2. Group A – Business Operations
A minimum of 4 elective units must be selected from Group A.
Up to three (3) additional elective units may be selected from Groups A-I.
Up to three (3) additional elective units may be selected from Groups A-I.
3. Group B – Leadership
Up to three (3) units may be selected from Groups A-I.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAQ37 | BSBXDB502 | Adapt organisations to enhance accessibility for people with disability | 35 | Unit of competency |
| OCG13 | BSBHRM521 | Facilitate performance development processes | 55 | Unit of competency |
| OCE98 | BSBLDR523 | Lead and manage effective workplace relationships | 45 | Unit of competency |
| OCD90 | BSBTWK501 | Lead diversity and inclusion | 55 | Unit of competency |
| OCF93 | BSBLDR521 | Lead the development of diverse workforces | 55 | Unit of competency |
| OCF92 | BSBLDR522 | Manage people performance | 65 | Unit of competency |
| OCD50 | BSBPEF501 | Manage personal and professional development | 55 | Unit of competency |
| OCD89 | BSBTWK502 | Manage team effectiveness | 55 | Unit of competency |
| OCF57 | BSBHRM412 | Support employee and industrial relations | 40 | Unit of competency |
| OAQ32 | BSBXDB501 | Support staff members with disability in the workplace | 35 | Unit of competency |
4. Group C – Organisational Development
Up to three (3) units may be selected from Groups A-I.
5. Group D – Compliance
Up to three (3) units may be selected from Groups A-I
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCD41 | BSBLEG522 | Apply legal principles in contract law matters | 60 | Unit of competency |
| OBA88 | BSBWHS521 | Ensure a safe workplace for a work area | 50 | Unit of competency |
| OCG36 | BSBAUD515 | Evaluate and review compliance | 25 | Unit of competency |
| OCF86 | BSBAUD514 | Interpret compliance requirements | 20 | Unit of competency |
| OCE86 | BSBOPS602 | Monitor corporate governance activities | 45 | Unit of competency |
| OCF72 | BSBAUD411 | Participate in quality audits | 35 | Unit of competency |
| OCE62 | BSBAUD513 | Report on quality audits | 40 | Unit of competency |
6. Group E – Business Development
Up to three (3) units may be selected from Groups A-I.
7. Group F – Digital and Data
Up to three (3) units may be selected from Groups A-I
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCG35 | BSBDAT501 | Analyse data | 55 | Unit of competency |
| OCD97 | BSBTEC403 | Apply digital solutions to work processes | 45 | Unit of competency |
| OCD79 | BSBINS502 | Coordinate data management | 45 | Unit of competency |
| BBB58 | SIRXECM003 | Design an ecommerce site | 45 | Unit of competency |
| OCD63 | BSBTEC501 | Develop and implement an e-commerce strategy | 45 | Unit of competency |
| OBO75 | BSBXBD501 | Develop big data strategy | 55 | Unit of competency |
| OBO74 | BSBXCS402 | Promote workplace cyber security awareness and best practices | 35 | Unit of competency |
| OCE45 | BSBTEC601 | Review organisational digital strategy | 55 | Unit of competency |
| OCD96 | BSBTEC404 | Use digital technologies to collaborate in a work environment | 45 | Unit of competency |
8. Group G – Records and Information Management
Up to three (3) units may be selected from Groups A-I.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCF99 | BSBINS513 | Contribute to records management framework | 25 | Unit of competency |
| OCD70 | BSBINS514 | Contribute to records retention and disposal schedule | 50 | Unit of competency |
| OCG10 | BSBINS501 | Implement information and knowledge management systems | 40 | Unit of competency |
| AWF37 | CUAPRE401 | Implement preventive conservation activities | 40 | Unit of competency |
| OCF27 | BSBINS504 | Maintain digital repositories | 50 | Unit of competency |
| OCG03 | BSBINS601 | Manage knowledge and information | 70 | Unit of competency |
| OCG04 | BSBINS512 | Monitor business records systems | 35 | Unit of competency |
| OCF17 | BSBINS515 | Participate in archiving activities | 55 | Unit of competency |
9. Group H – Procurement
Up to three (3) units may be selected from Groups A-I
10. Group I – Evaluations
Up to three (3) units may be selected from Groups A-I.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AVS41 | DEFEVL001 | Develop an evaluation program | 0 | Unit of competency |
| AVS37 | DEFEVL005 | Evaluate a community based program | 0 | Unit of competency |
| AVS38 | DEFEVL004 | Evaluate a training and assessment system | 0 | Unit of competency |
| AVS39 | DEFEVL002 | Evaluate and report collected information | 0 | Unit of competency |
| AVS36 | DEFEVL006 | Evaluate business performance | 0 | Unit of competency |
| AVS40 | DEFEVL003 | Maintain and enhance professional practice | 0 | Unit of competency |
No information
Note
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operational skills. They may possess substantial experience in a range of settings but seek to further develop their skills across a wide range of business functions.
Entry Requirements
Nil